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service [2019/04/15 09:06] [Android Operating System] |
service [2023/10/09 12:36] (aktuell) |
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- | ====== Support ====== | + | {{::7536175d-68da-44f4-abef-e3f4059575b8.png?800|}} |
- | For downloads please make use of our [[ftp://ftp.keith-koep.com/|FTP-Server]].\\ | + | |
- | Ordercodes for our products: [[http://www.keith-koep.com/en/contact/article-overview/|Order Information]] \\ | + | These are the old Support-Pages of Keith & Koep GmbH. You need to login with your customer-account to see content. |
- | \\ | + | |
- | ===== Support Levels ===== | + | Please access the new SECO Wiki at: [[https://secogroup.atlassian.net/wiki/spaces/SECONorthTech/overview]] |
- | These service pages contain documentation, application notes and downloads for products of the Keith & Koep GmbH. | + | |
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- | Depending on your bought support-level, access to pages will be restricted.\\ | + | |
- | ** Request access to a support-level through our [[http://www.keith-koep.de/en/contact/|contact form]]. You will than receive a username and password. \\ | + | |
- | See Login button in the upper right corner of this webpage.** | + | |
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- | ^ ^ Level 1 ^ Level 2 ^ Level 3 ^ | + | |
- | ^ Basic Documentation | :ok: | :ok: | :ok: | | + | |
- | ^ Board Support Package | :ok: | :ok: | :ok: | | + | |
- | ^ Software Development Kit | :ok: | :ok: | :ok: | | + | |
- | ^ Software Application Notes | :ok: | :ok: | :ok: | | + | |
- | ^ Basic Hardware Application Notes | :ok: | :ok: | :ok: | | + | |
- | ^ E-Mail Support | :nok: | :ok: | :ok: | | + | |
- | ^ Phone Support | :nok: | :ok: | :ok: | | + | |
- | ^ Advanced Hardware Application Notes | :nok: | :nok: | :ok: | | + | |
- | ^ Evaluation Board Schematics | :nok: | :nok: | :ok: | | + | |
- | ^ Design Kits ( after signing NDA) | :nok: | :nok: | :ok: | | + | |
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- | **Level 1 Support**\\ | + | |
- | You have bought a product from Keith & Koep GmbH.\\ | + | |
- | Access to basic product-documentation and software is granted.\\ | + | |
- | No additional support. | + | |
- | + | ||
- | **Level 2 Support**\\ | + | |
- | You have bought a development kit with e-mail and phone support.\\ | + | |
- | Includes level 1 support with the ability to ask technical questions.\\ | + | |
- | Includes basic hardware application notes: i.e. how to connect a SD-card or UART to the Trizeps module. | + | |
- | + | ||
- | **Level 3 Support**\\ | + | |
- | You have bought a development kit with extended support.\\ | + | |
- | Includes level 2 support.\\ | + | |
- | Includes advanced hardware application notes: i.e. how to connect a camera, an octal-uart or can-bus.\\ | + | |
- | Includes design-kits, which contain the evaluation board schematics and VHDL-code for the CPLD (after NDA). | + | |
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- | ===== Frequently Asked Questions ===== | + | |
- | [[service:faq]] gives answers to common questions and information which did not find a way to an own page. | + | |
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- | ===== Product Change Notices ===== | + | |
- | + | ||
- | [[service:hardware:pcn:pcn]] describing recent changes to Keith & Koep's products and | + | |
- | parts. | + | |
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- | ===== Hardware Documentation ===== | + | |
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- | [[service:hardware:hardware|Hardware Documentation]]\\ | + | |
- | For a performance-comparison of our modules see [[service:hardware:benchmark]]. | + | |
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- | ===== Software Dokumentation ===== | + | |
- | ==== Keith & Koep Bootloader ==== | + | |
- | [[service:software:bootloader:bootloader]] | + | |
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- | ==== Microsoft Operating Systems ==== | + | |
- | + | ||
- | As a Microsoft GOLD PARTNER IHV and SI, Keith & Koep offers the best support for | + | |
- | Windows Embedded CE/Compact. | + | |
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- | The latest [[service:wince:wince]] board-support-packages for Keith & Koep Trizeps-modules can be found at:\\ | + | |
- | [[service:wince:bsp:bsp]] | + | |
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- | See [[service:wince:appnote:appnote]] for software-samples. | + | |
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- | With [[service:wince:drvlib]] you can directly map physical ressources from your user mode application. This is even possible within CE6.0 which does not come with ceddk. | + | |
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- | ==== Android Operating System ==== | + | |
- | Infos: [[service:linux:android:android]]\\ | + | |
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- | ==== Linux Operating System ==== | + | |
- | [[service:linux:linux]] | + | |